Product Description
These Gas Struts were ordered incorrectly by the customer, so basically brand new.
- Extended Length: 650mm
- Stroke: 285mm
- Compressed: 365mm
- End Fittings: Plastic Ball Cups 10mm
- Force: 285Nm
$55.00
Out of stock
These Gas Struts were ordered incorrectly by the customer, so basically brand new.
Gas Strut Australia is happy to exchange or up-gas your gas strut within 30 days of delivery unless faulty. We understand mistakes happen and we want to make sure that you get the best experience from your Gas Struts and from Gas Strut Australia.
Your refund will be credited to the original payment card minus freight and re-stocking fee (if applicable) once we receive your Gas Strut back at our warehouse.
Returns must be received:
Your struts must be in their original unused condition to be returned, unless faulty. Remember to return your struts within 30 days.
Step 1.
Click on this link to fill in the RETURN FORM
Step 2.
Our Returns Team will contact you within 48 hours with the Return Warehouse Address to send your Return to.
Step 3.
When mailing back, ensure you ask for a signature on delivery to ensure we can track your return. Remember to include your Original Packing Slip in the parcel.
If the full amount of pressure or extremely high pressure has been put into your Gas Strut we are unable to exchange / take it back into stock…if in doubt please check your weight or ask use for help before ordering.
As we customise all our gas struts to your requirements we charge a 30% re-stocking fee, this will be deducted from your refund. We also do not refund original shipping paid on the order.
If your item is still in new condition, you can exchange your Gas Strut for a different length, diameter, pressure. You will not not be charged a restocking fee however you will still have to pay shipping and any difference in product price.
Once we have your Gas Struts in our warehouse, our Returns Team will determine whether the product is okay to be refunded. Once approved we’ll refund your money…this can take from 4-10 days.
We’ll let you know that we have processed your refund. It can take up to 4-10 days for the refund to hit your bank account depending on the financial institution.
Your Refund will go back to the same credit card that you made your purchase on.
Tips if you are having trouble making your gas struts work correctly
Too Strong – Re-gas we can add more pressure or move your gas strut further away from the hinge
Too Short or Too Long – try re-positioning your gas strut, start with moving your gas strut up or down in your box depending on if too short or long.
Too Strong – we can’t de-gas in most instances however try moving your gas strut closer to the hinge on the lid
Your Web Order Number can be found in two places:
The Web Order Number can also be used as a reference number when contacting us.
This is our Promise to You…
We Want you to Know that we Back Our Gas Struts 100%, we know that our Gas Struts are a quality product not some cheap knock off made without quality checks or industry standard approvals and this is why we love doing what we do and providing you with Our Guarantee!
When you choose our Gas Struts you know they have been tested and proven worthy of the following…
So no matter what Gas Strut you choose there is a Guarantee for you…
PLUS…
Gas Strut Australia offers you FREE RE-GAS for the Lifetime of Your Guarantee...all you have to do is pay for freight or drop into one of our Re-Gassing Centres.
Simply choose the Gas Struts, Brackets or any of our fantastic safety products for our Gas Strut Range and then click the ‘Add To Basket’ Button.
If you are a techno-phobic, give us a call on 1300 807 101 and we’ll place your order for you.
You can order as many as you like but if you are looking at ordering over 20 Gas Struts at a time, give us a call on 1300 807 101 and we’ll make sure you get a great price.
Free Overnight Delivery for both Sydney & Melbourne (orders must be over $100.00) when ordered by 1pm Monday – Friday.
Free 1-3 days Delivery Australia Wide for any orders over $100.00.
We ship Australia wide and can delivery to a PO Box.
Absolutely, it’s a great way to guarantee your delivery and get it faster, no waiting till you get home…plus you get to show off how clever you are.
We work with a few reliable carriers and it does depend on where you are located. We have a warehouse in Victoria and a warehouse in Western Australia so we can get your delivery to you as fast as possible.
Our carriers have been instructed to leave your Gas Struts in a safe place so we do suggest you specify where you’d like them to be left if you are not home.
If you want to cancel your order for any reason give us a ring on 1300 807 101 as soon as possible and we will attempt to cancel your order for you and give your money back.
However, because we like to get your order out super fast and all our gas struts are customised to your requirements, we may have already made up your order and shipped it, so it may not be possible…but give us a call on 1300 807 101.
If you have ordered the wrong gas struts, then give us a call on 1300 801 101 but check out some solutions first
To weak – we can add pressure, or you could try moving your gas strut away from the hinge. Further away from the hinge the less pressure you require to lift.
Too Short or Too Long – try re-positioning your gas strut, start with moving your gas strut up or down in your box depending on if too short or long.
Too Strong – we can’t de-gas in most instances however try moving your gas strut closer to the hinge on the lid .
You have a few options…
A New Project
Replacing An Existing Gas Strut
Still not sure what to do? Give us a ring on 1300 807 101 and ask to speak to one of our friendly Gas Strut Team.